Frequently Asked Questions

Sales or Discounts

• Discounts, Sales & Promotions
• Government Contract Info

General Info

• How to Become a Concept2 Dealer
• Will the PM5 monitor work with my older machine?
• How much assembly is involved in putting together a Dynamic Indoor Rower?
• Which indoor rower is best for me?
• How can I register my machine?
• Where to buy a Concept2 machine?

Maintenance

• I would like to have my Concept2 machine serviced or repaired
• What regular maintenance should I perform on my RowErg?
• What regular maintenance should I perform on My BikeErg?
• What regular maintenance should I perform on my SkiErg?

ErgData

• Setting Up A Workout With Ergdata
• Can I still use ErgData with a PM3 or PM4 monitor?
• Can I change the data shown on ErgData?
• Can my workouts be sent to third party apps like Strava and Garmin?

Orders & Shipping

• I need a copy of my invoice
• Do you have a return policy?
• I need a quote before I buy
• What is my order status?
• Is my RowErg, SkiErg, BikeErg or StrengthErg covered under warranty?
• Shipping Costs

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